10 Reasons Why You Should Use Twitter Read On »
By Safiyyah Lanier February 24, 2010

twitter-1The world seems to revolve around the Internet these days, making it vital for Web sites and businesses to get out there and make themselves known. It’s dog-eat-dog when it comes to Web marketing, so you’ll have to do whatever it takes to get to the top. One of the best ways of getting the word out about your business and/or Web site is to use social media networks like Twitter. Here are some reasons why you should use Twitter and how it can benefit you.

  1. Creating a Brand: As a company, your top goal is to create a brand that will sell the products and services you offer. Making consumers loyal to you is what keeps a business thriving. On Twitter, it doesn’t matter if you’re a startup or a small business that’s been in operation for ten years — anyone can build a brand. Your best bet is to create a personal account if your company isn’t well-known yet — people don’t like to talk to LOGOs; plus, a personal account will make you friendlier to Tweeters. Humanizing your business is always an effective route. By having your business up on Twitter puts you in the position to show the world that you are a part of the online community. You will become a social personality that will slowly but surely bring in more followers, who can eventually become loyal customers.
  2. Touching Base with Customers: Every business wants to be able to connect with their customers on a regular basis and Twitter lets you do just that. After branding, this should be your top priority. The reason Twitter is great for businesses is because it allows them to communicate with consumers directly. It’s like attending a worldwide party and being able to stand up in front of everyone and speak (and everyone actually listens). Those that are following you on Twitter will receive updates on your comments each time you post something up. You can also turn things around by keeping track of what your customers are tweeting. Getting to know them personally will help you to create a better brand and products/services that are more customer oriented. Also, make sure to reply back to customers as quickly as possible — they love that.
  3. Getting Feedback from Customers: After working with a few tweeters that you’re connected with, you will likely receive feedback about your companies services and/or products, and how they can be improved. Just make sure that you can take criticism because it can be used for your benefit. Listen to what your customers have to say and try your best to cater to their needs.
  4. Marketing for Free: Sounds too good to be true actually, but Twitter allows you to market your company without having to spend a pretty penny. You’ll be able to connect with potentially millions of people who in your eyes are potential sales. Marketing on Twitter is simple, whatever you post on your account will be seen by whoever looks into your profile and by those who are following you. In order to gain more followers, you should take the time to search around for people to connect with. Don’t become a spammer, be genuine and you will steadily build a group of followers. In most cases, tweeters will spread the word about a company they have enjoyed working with, which helps to increase followers and business for the company.
  5. Building Links and Traffic: Getting more traffic to your site can easily be done using Twitter as well. Once you’ve created a personal or strictly business persona on Twitter and have developed followers, you will find it very beneficial to post up links to your business Web site. It will help to bring in more visitors and if you create great content for the site, you will be well on your way to building quality links. Developing content that offers information that is valuable to readers will help to keep people coming back to your site. You will even find a great deal of conversions of visitors/readers to buyers. Consider posting up a link to have people follow you on Twitter. When people see that you have a Twitter account, it shows that you are more than just a LOGO. When they follow you they will receive updates about your offerings, which brings us to the next reason why you should use Twitter.
  6. Posting up Deals, Coupons and News: Everyone likes a great deal and as we all know, it’s a great way to bring in more buyers. By posting up coupon codes and special deals for products and services that you’re offering, it will catch the eye of many tweeters who could use your business. You can even make it a special deal for tweeters who are following you — that could help to get you more followers you can advertise to. Any company news that you would like to inform customers about can also be done through tweets. Keep customers and employees in the loop.
  7. Keeping an Eye on Competition: Unfortunately, you’re not the only business on Twitter who is looking to get some attention. Use it to your benefit — keep an eye on your competitors to see what they’re up to. Whenever they’re offering a deal, try to outdo them, but don’t get too competitive to the point where you’ll end up losing money. You can look at the tweets their customers are giving them — these could be good reviews or complaints. If you see someone having a problem with the competitor, tweet them and see if you can offer a “helping hand”.
  8. Increase Sales: Another great reason to use Twitter is to help increase the sales of your business. Since you’ll be receiving more attention than you probably ever have, you will receive the chance to sell more to more people.
  9. Networking: Tired of attending local networking events that seem to never work? Now, you can effectively network with companies and individuals that are more likely to help you bring in more customers. Connecting with like-minded people can help to increase peer recommendations and testimonials.
  10. Finding Prospects:You can use Twitter to find potential clients; you just simply type in keywords that are related to the services or products that you offer. You can then follow the users that pop up on the search results. Then begin tweeting about topics that are parallel to what you have to offer. Keep in mind that you should use direct messages or offline communications to keep prospects closed away from public channels.

Conclusion: Overall, using Twitter to boost your company’s or Web site’s visibility can be done with a few clicks of the mouse. Most of the work has already been done for you — all you have to do is make an account on Twitter and begin following and being followed. Make sure to stay active with tweeting to ensure that you build a reputable brand for your site or business.

Ten Content Creation Tips Read On »
By Safiyyah Lanier February 15, 2010

What sets apart your website from the millions of others on the Internet is your content. When it comes to developing the content for your website and blogs, you’ll need to do a variety of things to make it standout from other sites within your niche. Whether, you created a website for business or personal reasons, you’ll need to market yourself to gain maximum visibility — and what better way to do this than with great content?

Organize Keyword Lists and Topics

One of the first things you need to do for your website’s content is figure out what keywords would best benefit it. Do as much research as you can using keyword suggestion tools like Google Adwords and Keyword Discovery. Or you can even hire a marketing agency or Internet advertiser that can assist you with developing a great list of keywords that will bring in more traffic. Keywords will make your site easier to find when people are looking up your search terms. Remember not to overuse keywords because that will have a reverse effect for your website when search engines send their spiders to index your site.

Know What Your Customers and Readers Want

The worst thing you can do is deliver content that isn’t touching base with the readers of your site. For example, if you have a website that sells environmental products, most likely your readers want to see more content about ways of living green, great products for great prices and do-it-yourself type topics. Every consumer is looking to be a savvy shopper, so help them out. It’s okay that you’re delivering content about environmental news, but your readers may want more than that. So research your target audience and see what your current readers want. You can even post a blog entry that specifically asks what your readers want — set up a voting poll or have them comment on what they’re looking for out of your site. Try not to over-advertise — show that you’re interested in the needs and desires of your visitors and they will soon become loyal to you.

Also, the needs of your customers are always changing. As time adjusts our lifestyles, the needs and priorities of consumers change. So if you can keep up with the trends and what your customers and potential customers hold important, you’ll always be on top.

Give Customer Testimonials

What better way to show your customers that you have had happy clients than to write about them? With the permission of past customers you’ve had, post up success stories about their experience with you. This will make potential customers trust you even more. But keep in mind while picking out customers and stories that you should choose those that are a bit unique or empowering. Discuss the needs and problems of the customer and how you or your company solved it. If you have to change the names of clients to keep their privacy, do so. Make sure that the stories you post are compelling as well.

Take a Look Sites Using Your Keywords

When you have chosen the keywords for your site, you should use them on search engines to see what types of websites pop up. Take a look at a few of them to see what they talk about and which of them appeal to you the most. Those that have been beautifully constructed content-wise should be studied and somehow implemented within your own site. Hey, if it appealed to you then most likely it will appeal to others.

Create a List of Top Customer Questions

By listing the top questions your visitors have for you and your company, you will be able to develop content that is solely written around them. So instead of creating an F.A.Q. section, you can create posts that answer the different questions you have listed. This will allow you to go into greater detail and it will also allow your customers to search specifically for answers to questions that are relevant to their needs.

Deliver Content Straight to Consumers’ Mailbox

If you want to stay in the minds of all your site’s visitors, consider developing a newsletter — this can be daily, weekly, bi-weekly, monthly or bi-monthly. However often you feel like sending them out. A newsletter is perfect for ensuring that current and potential customers are reading your content regularly. It’s true what they say — out of sight, of mind. If your customers haven’t got the time to visit your site, you can go straight to them. Also, in your newsletters, you can put promotions and discount coupons for products and services that you’re offering. Make sure to keep the newsletters juicy and interesting, so that more people will subscribe.

Create Debates

Getting your customers to react to your posts is the best way to know for sure that they’re there. When you create content that strikes up a good debate, and you do so regularly, it is more likely that they will come back for more. Try to do this on a weekly basis to ensure that your viewers will return on the days they know debates will be posted. So if every Friday you post up questions and debates, you’re sure to have a lot of visitors over the weekend. But don’t debate on things that aren’t worth disputing over. You have to create conversations that a lot of people are interested in — this will be easy once you know who your audience is.

Interview Experts in Your Industry

Viewers always like to read comments from experts in the industries they’re interested in buying from. There’s no one really more trustworthy than an individual or individuals who have been in their fields for years or even decades. Hearing what they have to say about certain products or services help them to decide on what to buy, so make sure you ask questions that will benefit your website and company.

Keep Content Short and Simple

The attention span of Internet browsers is quite short, so with that being said, you should ensure that your content isn’t too long. About 300 words should be enough to allow you to say what you have to say and get your points across. Unless you have a whole lot to say, it will be difficult to spread out a narrow topic over 500+ words. Since you should be updating your site daily, it will be easier for you to create 300 words of content, which takes many people 30 minutes to an hour, depending on the complexity of the subject. Also, use bullet points and numbering whenever possible, to make it easier for Internet skim readers to take in.

Select Topics You’d Like to Discuss

To ensure that you have enough content to upload on a daily basis, you will need to have a variety of topics and sub-topics to discuss. Of course, the content you’ll be creating should be relevant to the site. Do some research to see what topic areas you would like to touch base on. For instance, if you have a website about travel, you can talk about great destinations, travel deals, travel safety, hotels, restaurants, entertainment and city data. Just about every niche has tons of things you can focus on, so do a search on other sites within your niche to see what categories they discuss. Hopefully you’ll get some ideas.

 
 
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